The Dbrand Killswitch case for the Nintendo Switch 2 is attracting compliments for its design and lightweight feel that doesn’t hamper the console’s aesthetics. Game on in style. Selling for $60 as part of a package that also gives you an open-face dock for TV mode play, this seems like a good option to shield your expensive handheld. Yet, there is one fatal flaw; it interferes with the Joy-Con’s magnetic connection and could cause the console to effortlessly slip from players’ hands if not angled appropriately.
The Joy-Con Magnet Mishap
The issue arises from the plastic grips that are designed to secure the Joy-Con. The grips are designed with a low lip to stop the controllers from slipping out. Sadly, this lip fills in a very important air gap between the Switch 2’s internal design and the locked Joy-Con magnets. If this space gets messed up, the Joy-Con can come off easily. This might drop the console. Videos are popping up on social media, showing angry gamers experiencing the problem, and things have gotten heated in the forums.
Manufacturer’s Response Sparks Debate
Dbrand has admitted that the Joy-Con falling off only happens in certain situations. As per the company, the trouble happens when players hold the console just by the joy-Con, use only one hand, and position the console parallel to the ground. They claim that this is not a common way to hold the Switch 2. Moreover, they suggest that the issue occurs due to improper use. Many gamers are not happy with this take and have shared examples to prove that a grip like this is quite common. Even well-known people and casual gamers that kids swinging the console by its controllers are being cited as proof that the company’s claim isn’t true.
Dbrand’s tone in the wake of backlash has also been criticized. The company is blaming the users and calling out what they believe to be overblown complaints rather than taking full ownership of the matter. They’ve stated that, of the more than 100,000 Killswitch cases sold, only a small number have reported problems, calling it a minor issue. Dbrand will change the size of the lip on the Joy-Con case in manufacturing beginning in July. They also apologized to users who had trouble using Instagram regularly but many think the apology was insincere and not accountable.
Community Frustration Grows
Gamers are unhappy with the experience, as they purchased the Killswitch case to protect their $450 Switch 2, not ruin it. Dbrand was criticized some for not redesigning their flawed product, which lead to the overpriced return shipping charged to customers for refunds. The company’s suggestion that some users are exaggerating issues for attention has eroded trust and alienated a community that used to support them.
A Design Challenge Not Unique to Dbrand
In fairness, Dbrand isn’t the only maker dealing with the dilemma. Another case for Switch 2 from a different brand is having the same sliding issue. Making a case that fits precisely with the console’s magnetic connectors is difficult. The Switch 2 is uniquely engineered. That engineering has made it difficult for third-party manufacturers to make accessories. There is a big rush for accessories as it is releasing on June 5. Gamers, however, expect the Killswitch to deliver on protection and usability, for its price, it should offer both.
Testing Reveals Persistent Issues
Testing the Killswitch confirms the community’s worries. When the case secures the Joy-Con, they can pop out during standard play and damage the console. The problem was less of an issue when the Joy-Con weren’t fully inserted as the dodgy lip did not fill the gap. But this solution actually defeats the whole purpose of a case. Unlike other, perhaps more affordable options, the Killswitch is not a must-have accessory as it is vulnerable to damage.
The Screen Protector: a Silver Lining
Though the Killswitch case is lacklustre, Dbrand’s screen protector for Switch 2 is the one to go for. With a unique application case that prevents bubbles and misalignment, this installation is a definite must-have for gamers who want to protect their display. For now, this accessory is a safer bet than the Killswitch.
What’s Next for Gamers?
While Dbrand solves the air-gap issue, gamers may want to consider other Switch 2 cases. The design flaw and dismissive response from the manufacturer make the Killswitch an enticing but potentially dangerous option for gamers. While we wait on more news, we’re not going to let that nosedive us into negativity. Why not take the opportunity to check out Switch 2 accessories? Specifically, accessories that enhance your experience but don’t dampen or affect any core functionality of the system itself.
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