Riot Games has provided an important update concerning the technical issues that recently interrupted VCT EMEA Stage 1. Substantial upgrades are currently being implemented to prevent similar problems from occurring in the future.
Enhanced Infrastructure and Rigorous Testing Protocol
The planned improvements include significant updates to the underlying infrastructure, enhanced PC hardware for the competition, and the introduction of new equipment aimed at ensuring smoother and more reliable matches. Internal testing by Riot staff is scheduled for tomorrow, April 29th, followed by a crucial playtest session with professional players on April 30th. Assuming these tests are successful, the competitive action is anticipated to resume later this week, with the energy of a live audience returning just in time for the VCT EMEA Stage 1 Playoffs, which begin on May 8th.
VCT EMEA Upgrade Testing Timeline Detailed
Riot Games shared a comprehensive testing schedule via VCT EMEA’s official social media channels, ensuring transparency with the community regarding their efforts:
- April 29: Internal testing by Riot staff
- April 30: Playtest with professional players
- Later this week: Potential resumption of official matches
Generous Compensation for Affected Attendees
Riot Games has confirmed a full refund for all ticket holders who attended the disrupted matches on April 25th. Furthermore, fans who traveled more than 200 kilometers to attend will receive an additional package of benefits, including:
- One ticket per purchase to the VCT Champions Paris Grand Finals
- Two VCT EMEA match day tickets per person, valid for any future event
- A Riot Games merchandise voucher valued at €300 (approximately £255)
- A limited-edition ‘Fist Bump’ Riot Gun Buddy for their VALORANT account
Eligible individuals are encouraged to check their email for detailed instructions on how to redeem these rewards.
Riot Games Addresses the Community Directly
Daniel Ringland, Head of VALORANT Esports EMEA, underscored the organization’s deep commitment to the fanbase and emphasized that rebuilding the community’s trust is a paramount priority. He acknowledged that while the journey to full recovery may be lengthy, the team is fully dedicated to restoring the league to its expected high level of quality and reliability.
Key Matches on the Horizon as Stage 1 Nears Its Climax
As Stage 1 of VCT EMEA approaches its conclusion, several pivotal matchups are on the schedule. Fnatic and Team Heretics are set to clash in a highly anticipated battle to determine the top seed heading into the playoffs. Meanwhile, Karmine Corp is preparing for a crucial rematch against Team Liquid, with the stakes high as they aim to avoid the potentially more challenging lower playoff bracket.
Fans eager to witness these critical matches can tune in live through VCT EMEA’s official channels on both YouTube and Twitch.